Hello and welcome to the Shipping and Delivery Information page! Here you can get acquainted with useful information on terms and conditions of our goods delivery.
You can purchase your items online and pick them up at our street store, or ship them directly to your doorstep. Shipping is free on some orders. We use the best carriers in the business to make sure your order gets to you on time. From the Secure Checkout page you’ll see your item description, price and delivery timing. Where available, you can also choose a faster delivery method for each item on your order, for an additional fee. Delivery times vary according to your selected delivery address, availability of your items and the time of day you place your order.
Free two-day shipping is available on in-stock items. You can see in your bag if your item is in stock. Free two-day shipping is not available on customized, engraved products, and for certain order types, including orders paid for with financing or by bank transfer. To get free two-day shipping, you will need to place your order by 5pm, Monday to Friday. For instance, if you order your goods before 5:00 pm, Monday to Friday we will deliver them in two business days.
We offer a 45-day money back guarantee – No questions asked. We want you to be happy with your MED-Q. We have not yet received the “Top Service” award by Yahoo! for outstanding customer service.
Please include with your return a copy of your sales receipt, Returns Authorization Number (call 602-488-4099 to obtain RN#) and specify refund or replacement. You are responsible for the return postage. If you paid by credit card, we will credit your account unless you tell us otherwise.
Send your return to:
MED-Q Pill Box
3919 West Abraham Lane,Glendale, AZ 85308
Attn. Returns: RN#